God is Good Motors (GIGM) - Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.
We are recruiting to fill the position below:
Job Title: Customer Experience Officer
Location: Enugu Terminal, Enugu
Cadre: Entry Level
Job Description
- Make or update travel reservation(s) for walk in guest using the online booking system.
- Create and maintain Guests / reservation records.
- Resolve service matters in-person or virtually.
- Forward booking/traveling reschedule requests to the concerned unit.
- Announce arrival and departure information using the public address system.
- Assist with Guests’ luggage check in.
- Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
- Adhere to all company policies and promote brand Goodwill.
- Promote/ Cross sell the GIGM online booking app and other Company products & services.
- Assist Guests that require special assistance to board or depart conveyance.
Job Requirements
- B.Sc / HND (2.2 / Lower Credit) from an accredited / reputable tertiary Institution.
- Candidates resident in Ogui Road Enugu; By OSISATECH bus stop ogui Enugu and its very close environs are preferred.
Application Closing Date
24th June, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/445278/customer-experience-officer-at-god-is-good-motors.html