Hello Products is an African healthcare company based in Lagos, Nigeria and a member of Jagal investments. We develop, manufacture and distribute a range of high quality personal and home care brands that support healthier life and safer homes throughout Africa.
We are recruiting to fill the position below:
Job Title: I.T Support Technician
Location: Lagos
Employment Type: Full-time
Department: IT
- Keep computer systems running smoothly and ensure users get the maximum benefit from them
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and printers
- Daily monitoring of biometric time attendance machine and generating reports.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications including antivirus software
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Work continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritize and manage many open cases at one time
- Rapidly establish a good working relationship with customers and other professionals, such as software developers
Qualifications
- OND, HND, BSc in Computer Science or Information Technology, or such related discipline.
- Professional certificate is an added advantage
- Working experience of at least 3 years preferably in Information Technology
- Good analytical skills
- Excellent attention to detail
- The ability to work under pressure and to deadlines
- Good communications skills (written and verbal)
- Happy working as part of a team
- Ethical, Discreet and trustworthy
- Thorough knowledge of audit procedures, including techniques, test and sampling methods involved in conducting audits
- Ability to work diligently with little or no supervision
- A good knowledge of computerized accounting systems
- Establish and retain effective working relationships with all levels and to communicate clearly and effectively, both orally and in writing
- Establish and retain effective working relationships with all levels and to communicate clearly and effectively, both orally and in writing.
Application Closing Date
25th July, 2022.
https://www.hotnigerianjobs.com/hotjobs/447528/it-support-technician-at-hello-products-limited.html