Senior Operations Manager, West Africa at Sun King (Formerly Greenlight Planet)

Sun King (Formerly Greenlight Planet) is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.

Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa.  Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide.

We are recruiting to fill the position below:

Job Title: Senior Operations Manager, West Africa

Location: Lagos, Nigeria
Department: Operations
Reporting to: Chief Operating Officer
Employment Type: Permanent - Full Time

Job Description
The Team you will join:

• We are looking for an Operations Manager who will be lead a highly effective team within Sun King’s fastest growing markets. With over 50,000 products delivered per month though our 50+ retail locations and 3,000+ sales agents in the West African region, you will be responsible for developing efficient and scalable systems to meet our customer needs. 
• Reporting directly to the Group COO, the West Africa Operations Manager will be overseeing a team responsible for supply chain, last mile distribution, import, export, transportation and reverse logistics of innovative products focused on powering access to brighter lives. 

Responsibilities
What you would be expected to do:

• Team Management: Lead the development and continuous improvement within the operations team. Provide guidance for team member’s careers. Drive professional growth within the team, mentoring individuals to develop valuable skill sets.  
• Drive Operational Efficiency: Meet KPI goals aligned with the short  and long term goals of the business. Enhance delivery times, optmize operational costs, and response
• Supply chain and inventory planning: Monitor the inventory needs of our West African entities. Coordinate with sales and manufacturing departments to meet business needs and timelines.  
• Inventory management: Oversee inventory management to ensure optimized inventory levels and safekeeping of stock, lean stock keeping in risk areas out of central warehouse.
• Last mile distribution processes management: Design and implement efficient processes for the last mile distribution of our Easy Buy Direct business. Oversee the process of product removals, completeness of reverse logistics kits.
• Operational Risk Management: Identify key operational risks. Implement formal root cause and corrective action programs. 
• Systems and process design: Coordinate with technology teams to ensure company systems including applications meet operational needs. 
• Monitoring of trade regulations: Closely monitor any changes on tax/ duty within the region and escalate any changes. 
• Partnership Management: Liaise with customers’ operations teams to ensure delivery needs are met on time. 
• Standardization across markets: Ensure consistent processes are being implemented throughout the region. 
• Procurement: Lead an efficient and effective procurement department
• Any other business as assigned by your supervisor 

Requirements
You might be a strong candidate if you:

• MBA, B. Science / Master's Degree in Manufacturing, Logistics, Supply Chain Management or equivalent.
• Work Experience: 10+ years of experience in a supply chain and logistics environment. 
• Previous experience managing a team at a country level. Last mile distribution experience preferred.
• Must demonstrate previous management experience, with ability to lead professionals and guide their career development.
• Highly analytical with high degree of competency in (ERP, Excel/Google Sheets, BI software (Looker, Microsoft BI, Tableau) and other analytical tools. Knowledge with SAP S4HANA is desirable.
• Knowledge of the relevant legislation concerning the region
• Knowledge about import/export, transport routes, warehousing and distribution network.
• Local Assembly Experience is a plus
• Knowledge and prior experience applying for import duty exemptions 
• Experience in business planning, procurement, warehouse, retail management and fleet management.
• Open to traveling 30% of the time
• Demonstrates humility
• Is passionate about working with rural, off-grid consumers and resolving their issues.
• Is driven by the social mission to provide energy to consumers and employment to rural communities.
• Should be a value driven individual.

What we Offer 
In addition to compensation and statutory benefits:

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;  
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic  Greenlighters who are driven by the challenge of continuously innovating and growing a  smart, sustainable business with profound impact on the world;  
• A truly multicultural experience: you will have the chance to work with and learn from  people from different geographies, nationalities, and backgrounds.  
• Structured, tailored learning and development programs that help you become a better  leader, manager, and professional through the Greenlight Academy. 

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information

• We place great importance on sustaining a diverse, inclusive work environment.
• We believe that diversity (of race, gender, sexual orientation, religion, ethnicity, national origin, personality type, perspective, and all the other fascinating characteristics that make us different)  enriches innovation and our competitiveness in the market. 
• We strive to ensure diverse perspectives inform critical decisions, and we actively work towards ensuring all Greenlighters feel like they belong. We also know that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. 
• Greenlight recruits, employs, trains, compensates and promotes individuals based on experiences and demonstrated job performance, regardless of race, color, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, disability, or any other protected characteristic as  established by law. 

What to expect from us, after you submit your application: 

• The first step is to apply for the job opening through Greenlight’s career website or by emailing your resume to one of our HR representatives. 
• You can expect an email response within three weeks regarding the status of your application. 
• If you are shortlisted for consideration, we’ll set up a conversion with you to learn more about your interests and background, share more about the job  requirements and Greenlight Planet, and to answer any initial questions you may have.