Hotel Receptionist at Netford Consulting

Neford Consulting - We are reccruiting on behalf of our client for the below position:

Job Title: Hotel Receptionist

Location: Isihor, Benin City, Edo Stae
Employment Type: Full-time

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements and Skills

• Applicant should SSCE / NECO / GCE /OND / NCE/HND or B.Sc from any of the Nigeria recognized institution.
• Must be internet savvy
• Must be smart and confident
• Customer service attitude
• Excellent communication and organizational skills.
• Ability to maintain a positive, friendly attitude even under high pressure.
• Excellent organizational and multitasking skills
• Professional attitude and appearance.

Remuneration
N30,000 - N40,000 Monthly.

Application Closing Date
29th August, 2022.