United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position below:
Job Title: Team Member, Process Design & Optimization
Location: Nigeria
Job Type: Permanent
Job Objective(s)
- To ensure optimal quality of all processes with the aim of improving customer experience by maintaining efficient and profitable operations that produce the highest quality of products and services.
Responsibilities
- Identify process gaps along with a root cause analysis of issues and make fact-based recommendations for process improvement.
- Drive process re-engineering and improvement.
- Work with various teams to ensure the development of an efficient and scalable end-to-end process.
- Make process design and development recommendations to standardize, improve or redesign processes to meet business needs.
- Complete post-deployment analysis, monitoring, and driving recommendation for improvement to completion.
Qualifications
- Bachelor's Degree in any field.
- Minimum of two (2) years of relevant work experience.
Candidate's Profile:
- Our ideal candidate must have an impressive understanding of products and processes. A team player, a strategic partner, a good listener, and a problem solver.
Knowledge & Skills Required:
- Data analysis
- Product and process knowledge
- Proficient in MS packages
- Problem-solving
- Attention to detail
- Project management
What We Expect From You:
- High degree of professional ethics, integrity, and responsibility.
- Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
- High sense of confidentiality and discreteness.
What You Should Expect From Us:
- Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
- Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
- Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.
Application Closing Date
22nd July, 2022.
https://www.hotnigerianjobs.com/hotjobs/452137/team-member-process-design-optimization-at-united.html