International Breweries Plc - Our Dream is to bring people together for a better world. Beer, the original social network, has been bringing people together for thousands of years. We are committed to building great brands that stand the test of time and to brewing the best beers using the finest natural ingredients.
Our diverse portfolio of well over 400 beer brands includes global brands Budweiser, Corona and Stella Artois; multi-country brands Beck’s, Castle, Castle Lite, Hoegaarden, and Leffe; and local champions such as Aguila, Bud Light, Jupiler, Klinskoye, Modelo Especial, Quilmes, Skol, and Victoria.
We are recruiting to fill the position below:
Job Title: Distribution Team Leader
Ref No: 30021312
Loaction: Ilesha, Osun
Job Type: Full time
Key Purpose of This Role
- Is to drive a consistent customer service experience by ensuring superior in-trade execution of the Distribution lever while executing our competition strategy responsibly.
Key Roles and Responsibilities
- Grow profitability by exploiting delivery mode opportunities.
- Ensure DPO Delivery Pillar and Good Operating Practices are adhered to.
- Implement DPO management routines
- Operational work diagnosis (OWD) done to check compliance to all SOP's and standards
- Dedicated work area 5's inspection / audit, visual boards updated with 5's scores and gaps
- OWD's done for Quality, truck departure, truck arrival and truck delivery process at POC
- Track Customer delivery performance (CDP) reasons & action plans developed and implemented
- Driver feedback analysis done, and feedback given to drivers
- Relevant customer service training conducted for delivery team
- Refusals tracked, analysed and action plans created and implemented
- OWD's done for Quality, truck departure, truck arrival and truck delivery process at POC
- Transport labour productivity - GOPS completed, and action plans developed
- Delivery process standardized and SOP's implemented
- Plan vs actual km analysed, action plans developed and implemented
- Maintain open communication channels with CIC and Centralized Planning
- Track and adhere to SLA with stakeholders to leverage appropriate relationships
Own and Drive Implementation of DPO:
- Engage with the Plant regarding their DPO dream by driving DPO on the shop floor.
- Representation during milestone audits will be necessary to support the Plant’s DPO dream.
Qualifications, Experience and Skills Required
- B.Sc / B.Tech / HND in a related field
- Minimum of 2 years’ experience in logistics and supply chain function
- Good MS Office proficiency
- Assertiveness and creativity
- Good problem-solving ability
- Attention to detail
- Methodical record keeper
- Ability to work effectively in team.
Traits & Competences Required:
- Knowledge of customer service principles
- Strives for customer service excellence
- Demonstrates reliability
- Good interpersonal skills / builds good relationships
- Ability to work under pressure
- Verbal ability and communication skills
- Excellent self-management and planning skills
- Strong achievement orientation
- Ability to adapt to change effectively
- Excellent coaching capability
- Strives for continuous improvement.