ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.
We are recruiting to fill the position of:
Job Title: Service Fulfillment & Support Engineer (LAG)
Job ID: 109
Location: Lagos
Department: Business Division
Function: Service Fulfillment & Support Engineer
Reporting to: Team Lead, Service Fulfillment & Support
Travel Frequency: Occasionally
Purpose of the Job
- To improve on the SLAs with customers by reducing the MTTR which also translates to improved service to customer.
Expected Key Results:
- Incident Management
- Preventive Maintenance
- Pre-sale Engineering
- Report Management
- Back Office Support
- Project Implementation Management
- Job Completion Certificate
- Inventory Management.
Educational Qualifications & Functional Skills
- Academic: B.Eng Computer Engineering, BEng Electrical Electronics or any IT related Degree. (2.2/ Upper Credit Minimum)
- Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional).
Work Experience:
- At least 2 years in telecommunications industry
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Nimble Learning
Application Closing Date
30th September, 2022.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/454168/service-fulfillment-support-engineer-lag-at-ipnx-n.html