Demo Support Technician at a Multinational Telecommunications Company

We are a leading Multinational Company with interest in Telecommunications. We are in the process of launching our Customer Experience Center in Lagos, Nigeria. The Center brings the latest and greatest of ICT innovations that powers the digital world to our customers. The center is designed to showcase technologies and experience that customers can preview before they buy and will also provide customers very exciting experience about our current products and services, while showcasing the possibility of what the future brings in the world of information and communication.

We are recruiting highly competent, talented and self-motivated individuals with excellent customer service orientation, backed with strong ICT skills to fill the position below:

Job Title: Demo Support Technician

Ref: DST
Location: Lagos

Key Responsibilities

• Supports the demonstrations and runs the demos in each Experience Rooms to the Enterprise prospects and visitors
• Keeps demo equipment operating by following instructions provided by partners
• Troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs when need arises
• Documents service and installation actions by completing forms, reports, logs and records.

Qualifications, Experience and Skills

• Minimum of a Second class Upper Degree in Electrical & Electronic Engineering or Computer Science
• A Degree in Electrical / Electronic Engineering or Telecommunication Engineering is preferred
• Relevant post graduate or professional qualifications will be an added advantage.
• Minimum of 3 years of prior experience in a Technology customer facing role.

Remuneration
The position offers very attractive and competitive remuneration packages as well as challenging prospects for the successful candidates.

Application Closing Date
9th August, 2022.