Entry-Level Customer Service Officer at Auto Direct Global Limited

Posted on Fri 05th Dec, 2014 - www.hotnigerianjobs.com --- (1 comments)

Auto Direct Global Limited - Every company is defined by its goal and our goal is to create a plethora of business opportunities for our members in this new age through certified business training, investment analysis, consultancy, strategic planning and Human Resource; management services.

We are recruiting to fill the position below

Job Title: Customer Service Officer

Location:
Lagos State

Responsibilities
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
Requirements
  • Candidates must posses minimum of National Diploma and must reside in Lagos.
Application Closing Date
4th March 2015.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected]