Retail Tac Engineer at ipNX Nigeria Limited

ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position below:

Job Title: Retail Tac Engineer

Location: Lagos
Employment Type: Full-time

Purpose of the Job

• The Retail Tac Engineer is responsible for ensuring efficient service delivery to the customers andensure customer satisfaction for all new services and support related service.
• He will have the responsibility of contributing towards the research, design and implementation of functionality that will propel ipNX products and market-leading solution to the next level.
• Also, he is to Provide technical support through collaborative partnership to deliver high quality and reliable network performance.

Educational Qualifications

• B.Eng / HND (minimum of 2.2 / Upper Credit) in Computer Engineering, BEng Electrical Electronics or any IT related Degree.
• CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional).
• M.Sc involving Engineering, Sciences, Mathematics or similar fields.
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE

Functional Skills:

• Customer centric and stakeholders management.
• Good LAN/WAN network design and implementation skills.
• Ability to solve complex problems in the shortest available time using honed analytical skills.
• Good interpersonal skills with customers, vendors and members of team
• Design and analytical troubleshooting of LAN, WAN network and Internet-data architecture with good knowledge of routing protocols (EIGRP, OSPF, RIP etc)
• Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).
• Ability to use network monitoring/optimization devices(software/hardware) to proffersolutions to network related problem and optimize network performance where necessary.
• Ability to confidently communicate with personnel at all levels of the organization
• Extensive technical knowledge deploying and managing network and infrastructure environment.
• Well organized, articulate and has numerate skills.
• Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
• Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space.
• Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.
• Have an entrepreneurial spirit.
• Pre-Sales & Post-Sales Management.
• Project managementskills also desirable.

Application Closing Date
31st August, 2022.