Customer Support Officer / Admin Assistant at Alpha Mead Group

Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.

We are recruiting to fill the position below:

Job Title: Customer Support Officer / Admin Assistant

Location: Asaba, Delta

Responsibilities

• Manage filing of documents
• Collate and distribute mail
• Prepare communications, such as memos, emails, invoices, reports, and other correspondence
• Attend to visitors, guests, or employees from several departments on key issues
• Screening phone calls and routing callers to the appropriate party.
• Generate reports and presentations.
• Identify and assess customers’ needs to achieve satisfaction
• Maintain polite and professional communication via phone, e-mail, and mail.
• Ensure proper documentation of every complaint filed

Requirements

• B.Sc / HND in any discipline from a reputable institution in the country
• Minimum of 2 years of experience as a customer support officer in a structured organisation
• Excellent written and verbal communication skills
• Proficiency in the use of Microsoft Applications such as Word, Excel, and PowerPoint
• Attention to detail and problem-solving skills
• Candidate must be resident in Asaba, Delta State.

Application Closing Date
Not Specified.