Horizia Consulting, a Human Resource Consultancy, positioned to partner with organizations to develop strategic workplaces and increase ROI (returns on investment) in human capital through leading-edge Human Resource Services, High-Impact Training Interventions and innovative Recruitment Services.
Our client, a fast growing Engineering and Automobile firm in Lagos urgently seeks a Client Service/Front Desk Executive to join its vibrant team:
Job Title: Client Service/Front Desk Executive
Job Reference No: HCL-FD/12
Location: Lagos
Job Descriptions
The Role:
- Our client, a fast growing Engineering and Automobile firm in Lagos urgently seeks a Client Service/Front Desk Executive to join its vibrant team.
- The candidate is expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company, its products and services in a clear, concise and professional manner at all times.
Specific Responsibilities
- Maintain active records of visitors and first-hand client contacts
- Answer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/department
- Assist in preparing service proposals and collaborate with the company's internal departments to help improve the quality of services rendered to clients.
- Works with other departments to resolve problems, facilitate solutions and enhance customer service offerings.
- Responsible for notifying administration of any required updates of customer records on the organization's internal database.
- Provides back-up support to other group members in the performance of job duties as required.
- Supports/participates in the organization's Continuous Improvement Program.
Job Requirements
- HND/B.Sc in any discipline
- Maximum of 26 years
- Strong interpersonal and communication skills
- Ability to manage time and projects efficiently and be detail oriented
- Strong judgment and decision-making skills
- Computer and IT savvy
- 1-3 Years of experience
Application Closing Date
31st December, 2014
Method of Application
Interested and qualified candidates should:
Click here to apply online
Or
send their comprehensive resume quoting the job reference as the email subject to:
[email protected]