Edo State Cluster Supervisor at Kadick Integrated Limited - 3 Openings

Kadick Integrated Limited - We have been in the airtime distribution business for over 18 years. As distributor, we have partnerships with all the major GSM networks in Nigeria. Our spread covers over 20 LGAs in 3 states - Delta, Lagos and Osun. In these locations we are present in over 50 outlets and service over 1500 customers daily. Our business structure guarantees the integrity of the products that our customers get and we also provide excellent after sales service, always going the extra mile to ensure our customer is happy.

We are recruiting to fill the position below:

Job Title: Edo State Cluster Supervisor

Locations: (Edo North, Edo South and Edo Central) Edo
Employment Type: Full-time

Duties and Responsibilities

• Build contacts with existing KadickMoni agents to create relationships for business growth
• Monitors agent’s performance and ensures they are active on the KadickMoni platform
• Identifies and resolves agent’s issues and complaints
• Prospects and on-boards new agents
• Provide support to new and existing agents
• Create, implement and manage agent recruitment and on-boarding initiatives
• Ensure Agent Retention and Activity
• Resolution of Requests and Disputes
• Create Marketing Drives and Brand Awareness
• Monitor performance and deliver targets
• Write and submit activity reports

Location:

• Candidate must live within the Edo Senatorial District - Edo North, Edo South and Edo Central. Chosen candidate will be required to manage the LGA in their senatorial district.

Education and Training

• OND qualification
• Expertise in computer usage and office procedures with a minimum of 3 years post qualification experience, in a similar position, is required.

Skills:

• Communication skills – Candidate must display excellent written and verbal communication skills. This can help them effectively communicate with staff members, customers, vendors and higher-ups.
• Customer service skills – In order to meet customers’ needs, Candidate must have advanced customer service skills.
• Organization skills – Candidate needs to be organized at all times. This way, they’ll be able to keep track of budgets, expense reports.
• Financial skills – Candidate must understand and analyze the various financial documents under their care.
• Aggressiveness - Candidate must possess this skill to deliver and surpass expectations.
• Can do attitude.

Salary
Gross salary of 40,000 + Performance bonus based on industry standards.

Application Closing Date
15th August, 2022.