Foteino Talento, a workspace, HR recritment and consultancy, Photo studio company, is recruiting suitably qualified candidates to fill the position below:
Job Title: Day Concierge
Location: Lagos
Employment Type: Full-time
Role Summary
- We are looking for a day concierge who is keen, focused and service driven to join a luxury residential building in Lagos. Ideally, with a background of working in hotels or related service industry, although training will be given.
- The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests.
- The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth. Working Shiftpattern - 7 days a week. Monday to Friday. Saturday& Sunday.
Key Responsibilities
- Meet and greet all visitors with a professional, helpful attitude.
- Provides courteous, efficient, and flexible service to the residents.
- Be able to give a clear and concise handover at the end of the shift, highlighting any events that may have occurred and forthcoming events.
- Provides information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities.
- Arranges sightseeing and other tours.
- Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation times (e.g., golf or tennis), or spa treatments.
- Runs appropriate errands for guests and picks up or delivers a variety of items.
- Provides a variety of business services such as shipping packages and assisting with printing needs.
- Receives, stores, and/or delivers mail and luggage.
- Acquires daily care items such as toiletries, for guests and patrons.
- Plans and schedules special events, parties, or meetings.
- Fulfills unusual requests such as arranging for adventure experiences such as hot air balloon rides, coordinating special moments for guests, and searching for hard-to-find items.
- Arranges for interpreters or translators when needed.
- Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees.
- Performs other related duties as assigned.
Qualifications
- Candidates should possess a Bachelor's Degree qualification.
- At least 1 year work experience.
Competencies / Skills:
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Excellent problem-solving and critical thinking skills.
- Must have a positive attitude with the ability to remain flexible and patient.
- Excellent organizational and multitasking skills.
- Excellent administrative skills.
- Pay close attention to detail.
- Strong decision-making skills.
- Time management skills.
Application Closing Date
31st August, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/456891/day-concierge-at-foteino-talento.html