HRLeverage Africa Limited - Our client is a licensed technology-enabled financial service provider that is unlocking access to credit, and driving insurance penetration in Nigeria.
They are recruiting to fill the position below:
Job Title: Credit Analyst / Customer Service Officer
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Evaluating clients’ credit data and financial statements in order to determine the degree of risk involved and recommend payment plans
- Preparing reports about the degree of risk in lending money to clients and filling out loan applications and including the credit analysis and loan request summaries
- Conferring with credit associations and references to exchange credit information on clients
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries and ensuring customer satisfaction and providing professional customer support.
- Any other duties assigned.
Job Requirements
- The ideal candidate needed for this role is a highly motivated individual who is passionate about customer engagement and customer experience.
- Bachelor's Degree in Finance, Accounting, or related field with a minimum of 2:2
- At least 1 year experience
- Successful completion of NYSC
- Strong communication and negotiation skills
- Excellent organizational, analytical, and time-management skills and high attention to details
- Highly motivated and ability to work in a fast-paced work environment
- Proficient in Microsoft Office especially Excel
- Outstanding customer engagement skills and a passion for creating an extraordinary customer experience
- Excellent time management and organizational skills with the ability to work in a goal-oriented environment where you will be evaluated on key KPIs.
Application Closing Date
15th August, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/457513/credit-analyst-customer-service-officer-at-a-licen.html