Branch Manager at Workforce Group

Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.

We are recruiting to fill the position below:

Job Title: Branch Manager

Location: Lagos, Nigeria
Employment Type: Full-time

Job Summary

• This is a team leadership role responsible for directing the implementation of agreed organizational policies, defined rules and procedures to meet key business objectives.
• The job holder will be responsible for the overall management of the branch including, but not limited to Distribution,
• Pay-point opening, Client Services, Premium Administration, People Management and general branch management.
• He/she must ensure branch profitability and service excellence and effective.

Key Responsibilities

• Provide Leadership for the branch in all its activities and engagements both internally and with other third parties (example, building strong relationships with the Pay-points).
• Develop both Sales Managers and Life Planners, to grow branch/business performance on all KPIs to ensure team/branch profitability
• Provide adequate support and supervise Sales Managers in prospecting for New Businesses to improve the quality of sales, and to meet and exceed business targets.
• Be responsible for Performance review with Sales Managers (Daily/Weekly KRA Management)
• Responsible for Back-Office issues relating to the branch including claims investigations and report same to Head of Business.

Requirements

• First Degree in a relevant field from an accredited University
• 1 – 3 years cumulative working experience as a Sales Manager or a Team Lead in a Distribution role. Must have proven track record as a Sales Manager
• Must have strong Leadership qualities and the ability to lead and engage people to achieve results  
• Excellent Communication Skills (oral and written) and Good Report Writing Skills
• Strong computer knowledge (Microsoft Office Suites)
• Must have demonstrated good/ethical behavior in the past.
• Responsible for Pay-point opening to strengthen the Branch Sales and premium collection drive.

Key Competencies:

• Must be results oriented and self-driven
• Business and Financial/Commercial awareness
• People Management Skills
• High sense of maturity in dealing with issues/ information
• Implementation and monitoring of key projects/ processes
• Effective Communication and Interpersonal Skills
• Problem Solving / Analytical Thinking
• Operational Understanding
• Managing Accountability and Controls.

Skill Requirements:

• Team Leadership
• Branch Management
• Management Skill
• Accountability
• Analytical Thinking
• Interpersonal Skill
• Microsoft Office
• People Management
• Communication Skill
• Problem Solving
• Commercial Awareness
• Business Development
• Report Writing

Application Closing Date
Not Specified.