JPM Consulting Limited a rare breed of professional, ethically responsible in providing innovation business solutions in arrears, Tax Management, Financial Advisory Services, Consulting, Enterprises Risk Management Services, Human Capital, Development and Training. We are in Nigeria, United Arab Emirate, Dubai and Ghana.
We are recruiting to fill the position of:
Job Title: Relationship Management Officer
Location: Lagos
Job Descriptions
- Continuously source for new business opportunities and liability generation
- Identify customer needs and proactively seek to provide products/services to meet the identified needs
- Review applications for customer service and make appropriate recommendations
- Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis
- Analyze and screen applications for customer based on the product and service procedures
- Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
- Perform other duties as may be assigned by Management or supervisor
Skills / Competence Required
- Proficiency in MS Office suit- Excel spread sheet, power point etc
- Deposited liability generation
- Credit knowledge
- Analytically
- Basic customer service orientation
- Good communication and interpersonal skills
- Good customer service skills
- Good problem solving skills
- Good documentation and record keeping
- Good reading and listening skills
- Good dress sense
Educational Qualification
- HND Graduate only (Minimum Lower Credit)
- NYSC Certificate or exemption letter
Other Requirements:
- Must reside in Lagos
- Experience in customer relation management the consulting industry will be an added advantage
Application Closing Date
24th January, 2015.
How to Apply
Interested and suitably qualified applicants should submit their applications to:
[email protected]
Note: the subject of the email should be “RELATIONSHIP MANAGEMENT OFFICERS"