MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
MTN Nigeria is recruiting to fill the position below:
Job Title: Regional Account Partner
Location: Lagos
Job Description
- Support the Senior Manager, Corporate Accounts in developing sales plans by providing professional advice and input.
- Exercise thoughts leadership within allocated accounts, demonstrating an understanding of the business strategies and communication dependencies of the customer, demonstrates the compelling value proposition of MTN Enterprise solutions.
- Provide sales performance data to support management decision – making.
- Develop a contact strategy, create and maintain an account development plan for each of the allocated accounts.
- Ensure integrated channel management supported by appropriate systems such as the CRM; use knowledge management to increase the professionalism of account management.
- Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
- Use relevant metrics and measures to routinely monitor performance against targets and take appropriate actions to ensure targets are met and exceeded.
- Full integration of quality management processes within all sales activities for the allocated corporate accounts, ensuring effective deployment on a day to day basis.Build an in-depth knowledge of the customers' operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs.
- Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers' business.
- Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
- Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
- Account for the fulfillment of the sales process - from lead generation to bill delivery.
- Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
- Conduct research on potential customers and their disposable income using the data mining system.
- Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
- Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
- Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
Job Condition
- Normal MTNN working conditions
- May be required to work extended hours
- Tool of Trade Vehicle will be required for the Job
- A valid driver's license
- May be required to work extended hours /overtime/weekends
- 80% of Work is carried out on the field
- National travel and a valid driver's license.
- Constantly on the road prospecting for new clients and selling more services to existing clients.
Requirements
Experience:
- 4 years work experience
- Experience in the sales environment of a telecommunications company, preferably customer-facing
- Good business experience
- Exposure to strategic planning
Training:
- Basic IP Networking, Internet and VPNs
- Internal conferences on telecommunications and consumer trends
- Sales Training
- Key Account Management Training
- Relationship Management
- Customer care/focus.
Application Closing Date
23rd December, 2014.
How to Apply
Interested and qualified candidates should:
Click here to apply online