African Sun Amber Residence Limited - We are one of the leading and fastest growing hotel and leisure groups in Africa with business and resort destinations throughout Ghana, Nigeria and Zimbabwe. We are currently recruiting and solicit your assistance in advertizing the underlisted vacancy on your website to enable skilled candidates to apply for them. Meanwhile, the vacant position is thus:
Job Title: Waiter
Location: Lagos
Industry : Hospitality/Leisure
Responsibilities
- Greet and welcome guests entering the restaurant
- Must be attentive in welcoming and seating guests.
- Must prepare and avail self for briefing to get instructions for the day’s operation.
- Must maintain a personal hygiene and grooming before and during service.
- Must be fully equipped for duty as per standard
- Must ensure that the service area, equipment and buffer section are clean as per standard.
- Must lay up tables as per standard
- Must be fully knowledgeable about our products on offer and any out of stock item.
- Must be prompt to take process and deliver food and drink orders.
- Communicate with cashier/barman to ensure correct charging of food, drinks and directly receive payments from guests.
- To be present at all times in service area during service.
- Clear dirty plates, cutlery and glasses as service progresses.
- Does crumbing down and maintain general cleanliness of the service area.
- Must follow proper procedures for handling guests complaints (i.e. communicate details to supervisor)
- Should remained focused and attend to guest’s needs.
- Should be service oriented, as a good team member and have a positive attitude toward work and colleagues.
- Must have good communication and technical skills for service
- Must have a high degree of integrity, trust, respect, professionalism, honesty and care for guests.
- Must continuously prepare tables for the next service period.
- Must ensure that, the restaurant is always clean.
- Must close down restaurant as per laid down procedure.
- Must communicate at end of shift to the supervisor before leaving the station.
- Handle guest(s) requests and concerns promptly with courtesy.
- Ensure the safe keep of all inventory and service stocks.
- Be alert as well as cordial all the time.
- Attend departmental/State of the Residence meetings as required.
- Strict adherence to the Residence Key control and confidentiality policies.
- To perform any other duties as requested by Management as they arise.
- Thank guests for their visits and invite them to return.
- Attend all scheduled employee meetings and bring suggestions for improvement.
- Notify Duty or F & B Manage any time a guest is not IOO% satisfied with their experience
Qualifications and Requirements:
- Must have at least five credits in GCE/NECO/WAEC in not more than two (2) sittings
- Must have excellent inter personal and people skills
- Must be smart, eloquent and customer centric.
- Must be well groomed.
- Required Experience: 3 - 5 years
Application Closing Date
30th December, 2014
How to Apply
Interested and qualified candidates should forward their resumes to the following address:
The Human Resources Manager,
Africa Sun Amber Residence Ltd,
16 Esugbayi Street,
GRA, Ikeja, Lagos State.
Or
E-mail their resumes to:
[email protected]