Customer Service Assistant at MEL Educational Services

Mel Educational Services is an education consultant that recruit student to schools in Australia, Canada, New Zealand, Uk, Ireland etc.

We are recruiting to fill the position below:

Job Title: Customer Service Assistant

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers.

Requirements

• Candidates should possess a Bachelor's Degree with 1 - 4 years work experience.

Salary
N40,000 - N50,000 Monthly.

Application Closing Date
30th August, 2022.