IT Support / Officer at You Centred Consulting

You Centred Consulting - Our client, an ICT firm, is recruiting suitably qualified candidates to fill the position below:

Job Title: IT Support / Officer

Location: Lagos
Industry: FinTech
Employment Type: Full Time / Permanent

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users and Replace parts as required
• Repairing and replacing equipment as necessary
• Testing new technology
• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate).

Educational Qualification and Experience:

• A Bachelor of Science Degree in Computer Science, Science related discipline or its equivalent from an accredited institution.
• Professional Qualification: A Member of relevant professional body.
• Must have 3-6 years professional experience.

Application Closing Date
20th September, 2022.