Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting for the position of:
Job Title: Senior Manager, Performance, Reward & Benefits (PRB) Delivery, West Africa
Job ID: 459931
Location: Nigeria
Job Function: Human Resources
Job Description
Within Human Resources, a key specialist function is the performance, reward and benefits (PRB) cluster. The purpose of role is to:
- To collaborate with HR Product leads and HRSSC to ensure seamless delivery of PRB products and processes across the region in line with the Bank's strategy.
- To ensure operational efficiency in partnership with HRSSC and enhance employee experience.
- To build strong network with all local regulatory authorities & stakeholders.
- To collaborate with HR Business partners and Specialists in country and ensure PRB Delivery is effective and appropriate and drive business performance.
- To ensure financial governance and discipline and ensure that PRB Delivery meets its costs targets /forecasts.
- To work with the Regional Head of HR, Country Heads of HR and the Risk lead for the region in directing and overseeing the day-to-day management of operational risks in PRB products and processes.
Key Roles & Responsibilities
Strategic and Advisory:
- Understand business specific product needs and design/implement PRB solutions for the business, consistent with Group policies, leveraging the expertise and tools from PRB product Specialist teams and drawing analytical support from HRSSC.
- Lead PRB integration activities in region and, where appropriate, support due diligence and other integration activities.
- Contribute to the policy and strategic management of PRB Delivery Group-wide.
- Work with PRB Delivery and the HR leadership team of the region to deliver the HR collective agenda and the Strategic People Agenda for the region.
- Build and develop a professional team to support the delivery of HR Strategy and performance. Ensure team structure is aligned to business and HR productivity targets.
Global processes and operations:
- Drive service excellence through partnership with HRSSC. Manage efficient delivery of processes administered by HRSSC by establishing Service Level standard for each process and ensure that a regular reviews.
- Manage, evaluate and improve effectiveness of all HR products, plans and processes.
- Identify opportunities to improve efficiency of PRB by technology enhancements, migration to HRSSC,or process improvements.
People, Technology and Risk Management:
- Appoint and deploy PRB staff within region in conjunction with the Head, PRB Delivery, Africa; motivate and develop them to achieve high standards of performance.
- In partnership with the Head, HR Vendor Management, approve Service Level Agreements with material vendors to achieve excellence in delivery and performance. Ensure cost efficiency and governance around all processes outsourced to vendors. Prepare budgets, forecasts, and monitor cost lines for HR function; and initiate actions for meeting budgetary requirements/ targets.
- On risk management, identify and articulate forward looking risks for the country. Articulate and manage them through designated PRB risk registers and HR FORC. Ensure all geographical specific Operational Risk (OR) and Compliance requirements related to PRB delivery are met.
- Support statutory and internal audits, as appropriate.
Dimensions:
- Member of Country Functional Operational Risk Committee (FORC), together with other relevant HR governance committees.
Performance Indicators:
- Speed of turnaround
- Accuracy and "value add" of analysis
- Manager and employee satisfaction
- Successful delivery of PRB Products/ processes
- Efficiencies delivered
Qualifications & Skills
- A professional or relevant post graduate management qualification.
- Relevant experience in Human Resources at both operational and strategic level.
- Strong understanding of financial regulations as it relates to CBN, CIBN, FIRS etc.
- Strong leadership, interpersonal and influencing skills.
- Strong in project and process management with focus on execution.
- Commercial and business acumen.
- Ability to multi task within complex structure and deliver business outcomes.
- Excellent communication: clear oral and written skills; effective questioning and active listening.
- Strong work orientation and taking ownership to deliver.
Application Closing Date
Not Stated.
Method of Application
Interested and qualified candidates should:
Click here to apply online