Client Solutions Manager at Httpool

Httpool is an Aleph company that partners with and represents major social media platforms; including Meta, Twitter, Snapchat, Spotify, Tiktok, and many others in emerging markets across Europe and APAC. We have over $1 billion in sales and 1.5k employees in 60+ countries, and we’re just getting started.

We’re on a mission to expand the reach of advertisers and partners to more corners of the world and together we can unlock and drive economic growth. Our relentless pursuit of success for our clients and partners is what boosts our growth and inspires us to power the digital ecosystem.

We are recruiting to fill the position below:

Job Title: Client Solutions Manager

Location: Lagos
Employment Type: Full-Time

Job Summary

• We are looking for experienced Client Solutions Managers in Nigeria. Experience with digital ads is a must.
• The position requires daily communication with our East, Central, and West African-based agencies and brands.
• You will be comprehensively trained on the platform you'll represent.

Responsibilities
This role comprises the following responsibilities:

• Act as an expert in marketing strategy & platform-specific solutions;
• Find & offer solutions for advertisers & agencies to reach their business goals
• Educate and work closely with advertisers & agencies to improve their advertising strategies on the platform according to best practices
• Find & present relevant insights from available data to improve the advertisers' campaigns & possibilities within the platform
• Work closely with the advertisers & agencies to uphold a close relationship;
• Manage relationships with the advertisers' stakeholders (agencies, partners, platform account managers, etc.)
• Work with internal cross-functional teams (creative, analytics, client success, etc.)
• Implement all necessary data & result tracking for the advertisers together with the internal & cross-functional teams, in line with the advertisers' KPIs
• Educate advertisers' on platform best practices for creative production & strategy in line with the business KPIs
• Constantly look for result optimization possibilities & inform the advertisers proactively on possible improvements
• Oversee account setup & proactively troubleshoot any possible issues (suspensions, incorrect setup, policy issues, etc.).

Requirements

• Minimum of 3 years expertise with online advertising, media planning, analytics and social media
• Minimum of 3 years proficiency in Account Management: creating, maintaining and enhancing customer relationships
• Structured and analytical mindset
• Excellent Excel skills
• Strong communication, time management and organization skills
• Ability to efficiently communicate internally and externally with excellent communication skills in English

Benefits

• A competitive salary and sales commission incentives
• Flexi-time and remote working
• Great working culture with regular office events and team building
• Fun working environment with skilled diverse individuals
• Contribution towards home internet
• Contribute to establishing a globally recognized brand
• Opportunity to build your career
• No timesheets or complex approvals – just a serious focus on building a good culture for great work and superior client service
• Free lunch once a month.

Application Closing Date
Not Specified.