Store Manager at Enroyale Global Services Limited

Enroyale Global Services Limited is an astute, globally minded management consulting firm that provides services in Human Resource Management (HR), Project Management, Business Development, Strategic Management and Capacity Building. We work closely with our clients, helping them solve complex problems, devise invaluable strategies for excellent performance and improve the general operations of their organization.

We are recruiting to fill the position below:

Job Title: Store Manager

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Oversee the business operations to ensure all staff are performing their duties effectively.
• Develop and implement business strategies that will increase sales, expand the target market and improve productivity.
• Ensure that customer satisfaction is highly maintained through quality and excellent service delivery.
• Supervise, monitor, and motivate subordinates through regular meetings and reviews to achieve targeted sales goals.
• Train all teams on quality customer service and experience to build relationships and maintain customer loyalty.
• Manage the store administration, environment, standards, and compliance with procedures and policies.
• Conduct research on customer needs, innovation, and market trends to identify new business approaches.
• Recommend new business ideas to the management to promote profitable and sustainable growth.
• Apply excellent conflict resolution skills to handle clients’ complaints or staff grievances that will affect relationships and business success.
• Ensure proper work conduct, business ethics, and performance that subordinates can emulate and imitate for high effectiveness.

Qualifications

• A Degree in Business Administration, Management or a similar field.
• A minimum of 3 years of practice and experience.
• Effective time management and organizational skills.
• Ability to communicate strongly both orally and in writing.
• Competent knowledge of Microsoft applications.
• An understanding of fundamental accounting and recording of reports.
• Mastery of effective marketing principles.
• Adequate customer service orientation and conflict management skills.
• Maximum teamwork and leadership skills.
• Ability to think critically and be proactive.

Application Closing Date
30th September, 2022.