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We are recruiting to fill the below position:
Job Title: Services Cash Process Leader, Africa
Job Number: 2028148
Location: Lagos
Role Summary/Purpose
- The Services Cash Process Leader will own the invoice process within the Services Organization and regularly follow disputed invoices in coordination with the Africa Cash team.
- The Cash Process Leader will design and enforce a process where all services invoices are accurately issued, properly documented, and sent to customer on a timely basis.
- He/she will be the primary point of contact for the Region Cash Manager regarding any Services cash issues.
Essential Responsibilities
- Primary point of contact for Region Cash Manager on the Services business side.
- Regularly follows the disputed invoices in coordination with the Cash team. Assigns the dispute resolutions to the appropriate person in the services team and drives resolution.
- Designs and enforces a process where all services invoices are accurately issued, properly documented and sent to customer on a timely basis.
- Takes business decisions in coordination with business stakeholders to motivate customers pay on time.
- Ensures relevant business leaders are properly leveraged to manage customer relations and to accelerate collections.
- Conducts customer meetings in coordination with Cash Manager to facilitate collections.
- Regularly updates the leadership team for the status and forecasting of Receivables, Past Dues, DSO's, Bad Debt Reserves as well as customer specific issues.
- Work and support Global Ops Finance team to ensure timely application of cash and optimal cash collection procedures
- Ad hoc projects as needed, including simplification/process improvements and projects
Qualifications/Requirements
- Minimum 4 years of working experience in a challenging department
- Excellent analytical and problem solving skills
- Fluency in French, Portuguese or Spanish would be an added advantage.
Additional Eligibility Qualifications
Desired Characteristics:
- Strong quantitative/analytical skills
- Ability to convey analytical needs and/or results to partners and stakeholders with limited subject matter expertise
- Integrity, positive attitude and highly motivated to succeed
- Resourceful, open-minded and embraces change and challenges
- Strong performance and people orientation with demonstrated team skills or potential to lead
- Good communication and facilitation skills
- Ability to work in a cross functional or business and global team
Application Closing Date
Not Stated.
How to Apply
Interested and qualified candidates should:
Click here to apply online