Telesales Officer at FairMoney Nigeria

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Telesales Officer

Location: Lagos
Job Type: Full-time
Department: Operations

Description

• Receiving/Initiating calls from assigned list.
• Asking questions to engage customers and keep the conversation going.
• Ensure target conversion.
• Listening to the customer’s needs to generate repeat sales.
• Record all interactions on the CRM and disposition the call.
• Keeping up to date on all products and informing customers of new products.
• Answering customer’s questions on the products.
• Meeting Sales budget.

Requirements

• Excellent Communications skills
• Creative Thinking
• Good listening skills
• Ability to engage customers in conversations
• Knowledge of relevant computer software /tools
• Excellent interpersonal and problem solving skills
• Rejection Handling skills.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Performance Bonus

Application Closing Date
Not Specified.