Collections Manager at Lidya

Lidya is the future of finance for small businesses in frontier markets. Our goal is to help great business owners access financing and build a credit score through an easy and inspiring lending process. Lidya is currently live in Nigeria and is using world-class technology to help small businesses invoice customers, access credit, and build credit scores to grow their businesses.

Lidya is founded by Tunde Kehinde, the former Managing Director of Jumia Nigeria, the largest eCommerce platform in West Africa and Ercin Eksin, the former Chief Operating Officer of Jumia Africa responsible for operations in 6 of the largest economies in Africa. Tunde and Ercin also co-founded Africa Courier Express, the largest direct-to-consumer delivery provider in Nigeria. Tunde and Ercin attended Harvard Business School and the University of Chicago-Booth, respectively for their MBAs.

We are recruiting to fill the position below:

Job Title: Collections Manager

Location: Lagos

Job Description

• The Collections Manager is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
• The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.

Key Duties and Responsibilities

• Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner.
• Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure Departmental guidelines in relation to installment agreements and the processing of monies received are adhered to.
• Contact debtors by telephone, letter, email or fax, to agree debt recovery plans and follow up as appropriate.
• Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability.
• Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, considering circumstances of the case.
• Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules.
• Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
• Build and manage internal team of 5+ debt recovery professionals to achieve late payment goals and key performance indicators of the Company.

Desired Qualifications and Skillset

• Bachelor's Degree in Finance, Accounting, Statistics, Mathematics, Engineering, Computer Science, information management, investments, or a related business discipline (MBA, CPA, or CFA is a plus).
• 5 years+ of experience working with a Commercial Bank, Accounting Firm or Management Consulting Firm, with a particular emphasis on experience in a financial sector.
• High level of IT skills especially in accounting, advanced Excel, and PowerPoint.

Application Closing Date
17th September, 2022.