Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Team Leader Customer Service to help us fulfil our business objectives and build customer loyalty.
We are recruiting to fill the position below:
Job Title: Human Capital Business Partner - South South/South East Region
Job ID: 12765
Location: Nigeria
Main Purpose of the Job
- To develop and implement HR Strategic solutions aligned with business needs and expectations
- To advise BU Leaders on People related issues and themes
- To act as a business partner to PBB by embedding the Bank’s HR Strategy and by providing professional HR guidance and support to relevant client groups to add value to the business
- To ensure the most effective utilization and development of the banks Human resource in line with Group strategies and values in order to maintain high standards of professionalism and service quality
- Provide thought leadership on Human Capital management to PBB EXCO, and to the Bank’s Management
- Provide change management, organizational design and other organizational transformation initiatives
Key Responsibilities - Major Tasks and Responsibilities
Competitive Reasoning:
- To develop and implement initiatives in consultation with the BUs that will help Stanbic IBTC become the Employer of Choice and to strengthen Stanbic's employer Brand
- Management Discipline
- Develop, review and recommend HR policies and procedures to enable the business to develop its business strategy
- Review and reengineer HR Consultation activities to improve service delivery to embed and discipline and standards in all HR Processes
- Report on HR activities to the relevant PBB EXCO and Country EXCO in a timely and accurate manner
- Develop and promote feedback mechanisms for employees to influence the continuous improvement of HR services and processes
- Customers
- Embed a customer service culture through HR initiatives and participation in Country initiatives
- Develop and implement a Consulting Model that will ensure HR initiatives are aligned with Business expectations
- Engage HR Specialist Units and incorporate expertise in the development of BU Specific solutions
Our people:
- Develop and Implement a thorough workforce plan for the BU that will deliver a sustainable talent pipeline
- Drive participation and engagement in Organizational Learning, Talent Management, Engagement and Leadership initiatives within the BU
- Promote the performance culture, encourage BU leaders and employees to take ownership of individual and team performance
- Advise BU Leadership on appropriate reward strategy to recognize high performance and support achievement of business plans in line with Group guidelines and best practice. Ensure internal equity amongst all staff with fair and consistent policies
- Build and develop a professional HR Business Partners to support the delivery of business strategy/performance
- Champion initiatives to support leadership development and acculturation throughout the Bank
- Provide expert advice and coaching to employees where appropriate
- Understand employee opinions and anticipate their needs and concerns
Communities:
- Review and benchmark the internal and external environment to improve HR policies and practices to enhance overall business performance
- Raise the profile of the bank among other peer organizations in the Region through regular networking and building effective relationships with the government and regulatory authorities and maintaining professional best practice
Risk Management:
- Ensure that all staff related policies, procedures and practices comply with local regulatory requirements, reflect best practices and are within Group policies
- Support the establishment of operational risk controls, key risk indicators and risk management procedures relating to HR service delivery, resourcing and day to day management of the HR function
Others:
- To participate fully and support all Bank activities geared at the development of the business, managing business risks or any strategic goals of the business
Required Competencies
Knowledge, Experience and Personal Competencies:
- A professional or relevant post graduate qualification is essential
- Strong interpersonal skills
- High level of analytical ability
- Commercially, culturally and diversity aware, high sensitivity to the social, economic and political environment
- Knowledge of the banking and financial services industry is a distinct advantage]
- High Customer Focus
- Business Knowledge
- Leading & Managing Change
- HR Strategy- Performance, Employee Relations, Rewards, Talent, Learning, Resourcing, OD etc
- Strong leadership skills
Application Closing Date
13th January, 2015.
How to Apply
Interested and qualified candidates should:
Click here to apply online