Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Team Leader Customer Service to help us fulfil our business objectives and build customer loyalty.
We are recruiting to fill the position below:
Job Title: Business Manager: ED - Personal and Business Banking
Job ID: 12766
Location: Nigeria
Main Purpose of the Job
- In managing the Business, the Executive Director - Personal & Business Banking supervises the synchronization of operations by engaging line of business heads in the development of strategic and functional plans that ensure the delivery of set goals. These plans have to be followed up with implementation and measurement of varied & complex activities; which is huge for one individual to cope with.
- The Business Manager to the Executive Director provides high-level managerial support to the ED, assisting in managing the multi-faceted responsibilities of planning, organizing and performance monitoring. The position is privy to confidential information and as such requires diplomacy and discretion.
Key Responsibilities
- Provide support to the ED in terms of business information and advice
- Involved in medium to long term strategic planning
- Plan, develop and implement strategy to advance BU mission and objectives
- Liaison between ED and line of Business Units
- Evaluate the performance of Business units
- Assist in the yearly budgeting process
- Provide direction to the activities of sub groups otherwise requiring the ED’s attention
- Establish and maintain effective working relationship with ED's associates
- Manage work schedules
- Timely management of communication (letters, email, etc)
- Prepare supporting material for meetings and presentations
- Research
- Performing other duties incidental to the ED's responsibilities
Key Result Areas:
- Achieve set targets for financial and non-financial performance
- Quality and accuracy of reporting to:
- Board of Directors
- Country Executive Management Committee
- PBB Rest of Africa Executive Committee
- PBB RoA CE
- PBB Western Region Head
Required Skills and Qualifications
Knowledge, Experience and skills:
- University Degree
- Advanced/Professional Degree or Professional Qualification in Finance/Accounting
- Strong Analytical/Numeracy Skills
- Knowledge of the Business environment & relevant regulation
- Excellent use of MS Office Applications
- Minimum 5 years' experience in various Business Units to understand Company Operations
- Experience in managing people, formulating and implementing policies
- Excellent interpersonal, written and verbal communication skills.
- Excellent customer service skills
Required Competencies
Personal Competencies:
- Strong entrepreneurial orientation
- Have integrity
- Attention to detail
- Self Starter, willing to work with minimal supervision
- Sociable, good interpersonal and relationship/people management skills
- Result oriented
- Good verbal communication skills
- Excellent Team player
Application Closing Date
13th January, 2015.
How to Apply
Interested and qualified candidates should:
Click here to apply online