Customer Care Representative at Ison Xperiences

Ison Xperiences is a multi dimensional company located in the ancient city of Ibadan. We provide exceptional customer Service. Our outstanding services over the years with our respective clients have proven our loyalty and service and productivity driven qualities.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• Manage large a mounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements

• Candidates should possess a Bachelor's Degree, HND or OND qualification with 0 - 1 year work experience.

Salary
N30,000 - N50,000 / month.

Application Closing Date
31st December, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.

Note: For enquiries, call: 08129091960.