Billing Support Engineer at a Telecommunication Company - Lorache Consulting Limited

Lorache Consulting Limited - Our client, a Telecommunication industry, is recruiting to fill the position below:

Job Title: Billing Support Engineer

Location: Lagos
Employment Type: Full-time
Industry: Telecom / ISP
Role Category: Operations, Automation, Teecom Billing Domain

Responsibilities

• Responsible for driving down the incidents, problem, trouble tickets, service request trends,
• Analysis of Events / Renewals / Service / System in error, provide work around solutions
• Accountable for meeting & improving SLA & KPIs for their application suite.
• Working experience on Rating, Billing, Invoicing,4G LTE, broadband services, FTH, WTTH.
• Provide support to Customer Operations team, Internal Users,Revenue Assurance and Business needs
• Provide end to end L2/L3 support for billing appication modules (Billing Platform for 4G LTE platform
• Functional Area: IT Software -Appication Programming,Operations & Maintenance systems.
• Expert in Operational criticality Iike Backup & restoration, Fraud handing, Revenue sensitive
• Overall knowedge of the E2Eapplication, systems & solution for their application suite.
• Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting.

Requirements

• Qualification: Graduate / Post Graduate Degree
• Experience: 4-6 Years of experience in Telecom Billing and Strong in handling backend
• Configurations, Automations, Smal Development, backend fixes.
• Key Skills: Unix / Shell Scripting / SQL / My SQL / ORACLE and VoLTE)
• Billing Support Engineer - Telecom Biling application support (Telecom BSS/OSS, KYC, Enterprise Technical specialist for resolving all complex & critical application issues/ chalenges faced by the team. MySQL / ORACLEquery Billing Solutions, IT Applications).

Application Closing Date
10th October, 2022.