Customer Service Representative at Egatee Online E-Commerce

Egatee is the No. 1 B2B E-Commerce, a high-tech platform company in Africa. The head office is in Hong Kong, China. We are operating well in Uganda, Ghana, Cote d'Ivoire, and India. The mission of the company is to empower retail customers to easily manage a large number of commodities.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Work Method: Mondays - Saturday

Responsibilities

• Deal directly with customers either by telephone, electronically, or face to face.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle product and service inquiries.
• Provide pricing and delivery information.
• Perform customer verification.
• Set up new customer accounts.
• Process orders, forms, applications, and requests.

Requirements

• SSCE / OND Holders.
• 1 - 2 years of working experience.
• Candidates must be smart and fast in thinking.

Salary
N60,000 monthly

Application Closing Date
5th October, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.