Customer Service Officer at Choice Talents NG - 8 Openings

Choice Talents NG is Nigeria’s preferred recruiter, trainer, business consultant, business and employee performance manager, for all category of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Locations: Gwagwalada - Abuja, Lagos Mainland, Lagos Island - Lagos, Calabar - Cross River, Owerri - Imo, Onitsha - Anambra, Uyo - Akwa Ibom, Benin - Edo, and Port Harcourt - Rivers.
Employment Type: Full-time

Responsibilities

• Greet customers warmly and ascertain problem or reason for calling
• Cancel or upgrade accounts
• Act as the company gatekeeper
• Handle product recalls
• Attempt to persuade customer to reconsider cancellation
• Compile reports on overall customer satisfaction

Requirements

• HND / BSc in any Discipline
• Minimum of 2 years customer service experience
• Smart, intelligent & matured
• Good Communication Skill
• Excellent Writing SKill.

Salary
N70,000 - N80,000 / month.

Application Closing Date
31st October, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and Location "Customer Service Officer - Abuja" as the subject of the email.