Skill Enhancement Centre (SENCE) Limited - We are a Business Consultancy firm focused on small/medium businesses. Our goal is to provide our clients with the support they need to grow their businesses by providing them with value -added and convenient services in a friendly atmosphere.
Skill Enhancement Centre (SENCE) Limited is recruiting to fill the position of:
Job Title: Receptionist
Location: Lagos
Job opening ID: 134
Roles and Responsibilities
The following are the roles and responsibilities for this role:
- Dealing with bookings by phone, e-mail, letter, fax or face-to-face
- Completing procedures when guests arrive and leave
- Choosing rooms and handing out keys
- Preparing bills and taking payments
- Taking and passing on messages to guests
- Dealing with special requests from guests (like booking theatre tickets or storing valuable items)
- Answering questions about what the hotel offers and the surrounding area
- Dealing with complaints or problems.
Requirements
- Excellent written and spoken communication skills.
- Strong customer service skills.
- A friendly and professional telephone manner.
- The ability to adapt to different guests.
- Patience and tact.
- The ability to stay calm under pressure and look after several things at once.
- Good problem solving skills.
- The ability to use computerized technology.
- A methodical approach to your work.
- Accuracy and attention to detail.
- Work experience: 1-2 years.
Application Closing Date
Not Stated.
How To Apply
Interested and qualified candidates should:
Click here to apply online