Business Analyst (UX Tester) at NATCOM Development and Investment Limited (Trading as Ntel)

Ntel is Nigeria’s most revolutionary telecommunications company which provides 4G LTE Advanced network that delivers superfast call-connect times, crystal clear Voice over LTE and extraordinarily high internet access speed. Our aim is to redefine the Nigerian telecommunications landscape and enrich the lives of Nigerians by delivering the most advanced communications technology across the largest possible network coverage in the most effective, valuable and satisfying manner.

We firmly believe that by delivering superb and unparalleled broadband-based mobile services, we can help individuals and enterprises harness the power of connectivity and maximise their potentials. This belief is pursued and sustained by anchoring our activities on the fundamental LIVE principle- leadership, innovation, value and experience.

We are recruiting to fill the position below:

Job Title: Business Analyst (UX Tester)

Location: Marina, Lagos
Employment Type: Full-time

Job Description

• Receives and handles requests for service, following agreed procedures.
• Promptly allocates calls as appropriate.
• Logs incidents and service requests and maintains relevant records:
• Identifies and classifies incident types and service interruptions
• Resolves Tickets which are at level 1.

Requirements

• Candidates should possess a Bachelor's Degree with 1 - 2 years work experience.

Application Closing Date
14th November, 2022.