Ticketing and Reservation Officer at the Rock Empire

The Rock Empire - A lottery company whose aim is to meet people needs when they play any of our lottery and gaming services and thereafter win different amount of money weekly and monthly.

Remyj Travels And Tours Limited is a great travel deal company and a subsidiary of The Rock Empire Limited. It was incorporated to provide support to people who want to travel to any country in the world and also helps companies who want to organize a group tour for their staff without stress. We are committed and equipped to support our clients in their travel deals at guaranteed lowest rates and ensure reservations are done swiftly without delay.

We are recruiting to fill the position below:

Job Title: Ticketing and Reservation Officer

Location: Island Eleganza, Lagos
Employment Type: Full-time

Job Description

• Make Reservations / Bookings for Customers, Issuing flight tickets
• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
• Arrange Reservations and Routing for Passengers at Request or as directed.
• Inform Clients of Essential Travel Information, such as Travel Times.
• Answering questions regarding dates, prices, and availability of flights.
• Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
• Using computer reservations systems to check availability.
• Determines whether space is available on Travel Dates requested by the Customer.
• Educate and Enlighten Customer on the New and Existing Products of the Company.
• Follow up on Enquiries and Convert it to Sales.
• Keep Informed of Business Changes that affect the Ticketing Area.
• Sell travel products.

Requirements

• Minimum of an HND qualification in a related discipline.
• Completion of NYSC programme or possession of a valid certificate of exemption is mandatory.
• Basic knowledge of Travels and Tours industry.
• Proficiency in the use of any two of the 3 GDS online selling platform is a must especially Amadeus, Galileo.
• Minimum of 3 years ticketing experience and have attended an Aviation School with a certifcate
• Strong Analytical skills
• Certification in Travels and Tourism is a plus
• Excellent written and verbal communication skills.
• A positive attitude and a growth mindset.

Renumeration
N100,000 monthly and commission.

Application Closing Date
30th October, 2022.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] with the Job Title as the subject of the mail.