Sales Officer (Lagos) at Sygnite Power & Energy Solutions Limited

Sygnite Power & Energy Solutions Limited is an Engineering, Procurement and Support Services Company based in Nigeria. With a team of brilliant individuals with innovative Technology, we provide the best services in Manufacturing and Civil Engineering, Electrical Installation, Procurement and Backup Power Solutions.

We are recruiting to fill the position below:

Job Title: Sales Officer

Location: Lagos

Responsibilities

• Generates and processes new sales leads as necessary
• Answers phone calls from customers and deals with problems as they arise
• Attend to walk-in customers providing necessary sales information
• Takes sales information and puts it into an easily readable format (Excel spreadsheet/CRM)
• Follows up with customers to ensure they are satisfied with Sygnite products purchased.
• Provides any necessary data or reports to the sales team
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
• Arranges appointments with clients and the sales team
• Acknowledges customers by responding to emails, texts, and phone calls
• Updates all contact information for clients
• Deals with any customer complaints and resolves the issue as necessary
• Communicate frequently with the sales team to develop and implement new methods/procedures for increasing sales, promoting brand awareness, encouraging customer loyalty, and expanding market territory’’
• Attend meetings as required with the Sales Manager, Technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts
• Processing of orders & warranty enquiries in a timely manner
• Arranges travel and accommodations for any salesperson that is meeting clients outside of the office
• Does any necessary administrative work including filing reports or presenting the sales team with necessary documents
• Closely following up on all business leads within a 24-hour response timeline to clients.
• Submitting daily, weekly and monthly sales reports to the Line Manager.
• All other tasks as assigned by the Line Manager.

Requirements

• Minimum of Bachelor’s Degree
• Proven work experience (1 year) as a Sales support associate or similar field
• Basic understanding of sales principles and customer service practices
• Good use of Microsoft Office Suite
• Great communications skills
• Attention to detail
• Good organisational & administrative skills.

Application Closing Date
16th November, 2022.