Quality Assurance Controller at LSG Sky Chefs Things Remembered Services FZE

The LSG Group is the world’s largest provider of onboard services. It has presence in 211 airports in 50 countries. In 2018, the companies belonging to the LSG Group achieved consolidated revenues of approximately € 3.0 billion.

We are recruiting to fill the position of:

Job Title: Quality Assurance Controller

Location: Lagos
Employment Type: Full Time

Job Description

• The job incumbent works to establish procedures and quality standards; and to monitor these against agreed targets in accordance to Company and regulatory standards; and customer specifications.

Main Accountabilities

• Assess customer requirements and ensure that these are met
• Specify quality requirements of raw materials with suppliers
• Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Develop quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
• Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and production and training methods.
• Prepare quality documentation and report by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
• Develop and  foster  further development and documentation of Quality Management systems, Quality Management- goals, alerts and audits plans as well as inspection sections in agreement with the corresponding expert departments
• Give instruction to staff from operational areas for quality test engineering and to carry out routine inspections for securing quality and to carry out hygiene briefing
• To implement and ensure adherence to the  Company’s “Standard Operation Procedures” for the need of the company
• Analyze complaints (such as catering reports/FACs) for the elimination of failures as well as, if necessary, introducing measures
• To ensure work up and maintenance of all relevant documentation for the development of cleaning plans and operational requirements for cleaning/ disinfections/ pest control in the company areas.
• To coordinate and to support implementation of Corrective Actions Management

Knowledge, Skills and Experience

• Minimum of a Diploma in Industrial Chemistry, Food Science or its equivalent
• 3 years cognate work experience in a fully serviced hotel or restaurant; and a minimum of 2 years in a similar role.
• Experience in inflight catering is very desirable
• Knowledge of food chemistry is required
• Good understanding of food and hygiene regulations is mandatory
• Excellent communication skills and customer orientation.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.