Patrol Coordinator at ShepherdHill Security Limited

ShepherdHill Security is a reputable company positioned as the first and last name in the security industry based on Lagos Mainland. Since its operations begun, the company has enjoyed continued success due to it exceeds client expectations, its reliable and stable reputation amongst clients.

We are recruiting to fill the position below:

Job Title: Patrol Coordinator

Location: Gbagada Expressway - Oshodi, Lagos
Employment Type: Full-time

Job Summary

• To ensure strict discipline and adherence to post orders and all laid down regulations by the operatives.
• Maintain effective patrolling and monitoring of activities of guards and beats under his command while also ensuring high standards of safety, workmanship, efficiency and maximizing profitability.

Duties And Responsibilities
Supervisory/Operational Duties:

• Decodes post orders to the operatives and ensure strict adherence to the post orders at the protected locations
• Responsible for monitoring the electronic surveillance equipment used on the premises.
• Ensures uniform performance of duties in accordance with approved procedures and promotes exemplary appearance and conduct.
• Oversees the transfer of the accused persons to the custody of local law enforcement personnel.
• Maintains strict discipline and adherence to laid down regulations by the operatives under his command
• Patrols and monitor the activities of guards and beats under his command
• Patrol tour of the protected premises
• Ensures that assigned area of responsibility is stabilized and devoid of any criminal activities
• Prepares daily incident reports for the Operations Cordinator, giving recommendations on how to improve our efficiency and effectiveness
• Assists in developing the Guards by ensuring that their competencies are fully developed to meet future challenges in the industry
• Handles Guards complaints
• Attend to welfare issues.
• Undertakes induction & training for Guards .

Client Management:

• Maintains regular contact, good rapport with clients and swift response to their complaints and demands as quickly as possible.
• Communication /Reporting
• Daily submission of task sheet to Operations Co-ordinator
• Gives feedback on daily routine activities

Key Performance Indicators

• Zero complaint unresolved issues from the assigned beats
• Average time taken to resolve client’s complaints
• Effective beat monitoring
• Level of Guards compliance to Post order
• Timely response to Guards issues
• Turnout of Guards

Educational Requirements, Skills and Experience

• Minimum of a Bachelor's Degree / HND qualification
• Minimum of 5 years post NYSC
• Relevant working experience in private Security Industry and Professional Certification will be added advantage.

Organisational Competencies:

• Oral & Written Communication Skills
• Good Interpersonal skills
• Confidentiality
• Functional Competencies
• Analytical skill
• Problem solving skill
• Negotiating Skills
• Understanding of the business environment.

Remuneration
Attractive.

Application Closing Date
31st January, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.