Customer Service Executive at a Reputable FMCG Company

Posted on Tue 15th May, 2012 - www.hotnigerianjobs.com --- (2 comments)

We are a Food Manufacturing Company and as a result of our business expansion and capacity building initiative, unique career opportunities exist in our organization for highly competent and self motivated individuals who seek a truly professional organization to maximize their potentials in the positions listed below:

Job Title: Customer Service Executive

Reference No: BIL000004
Location: Lagos

Responsibilities
  • Plan, develop and implement strategy for the Customer Relationship Management Function. Copied from: www.hotnigerianjobs.com
  • Play a leadership role in the development of proficient Customer Relationship
  • Management processes and applications.
  • Develop, optimize and implement business models for retention of company’s customer base.
  • Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting
  • Identify and implement processes to improve and ensure accuracy of customer data.
  • Managing the Customer Care telephone lines. Copied from: www.hotnigerianjobs.com
  • Ensure key customer memorable events are promptly acknowledged.
Qualifications and Requirements
  • Minimum of first degree from a reputable university
  • Must have between 1-3 years experience.
Application Closing Date
13th June, 2012

Method of Application
Applications should be sent via e-mail to: zoyaconsult@gmail.com with a detailed and current CV stating the position applied for and the reference number .
Sorry, this listing is no longer open.