Repair Administrator / Repair Customer Services at Pragmatic Technologies Limited

Pragmatic Technologies Limited is a holding company that has top brand presence in Nigeria: PRAG (a top leading brand for stabilizers, inverters, batteries, solar and other power products). It was incorporated in LAGOS, Nigeria with Registration Number 277126. It was registered on 01 Aug 1995. The official brand of Pragmatic Technologies is PRAG.

We are recruiting to fill the position below:

Job Title: Repair Administrator / Repair Sustomer Services

Location: Obanikoro, Lagos
Employment Type: Full-time

Job Summary

• To effectively liaise with RMA customers and technicians from the time a product is received until it is released to the customer.

Tasks and Responsibilities

• Receiving defective products(Inverters, stabilizer etc) and releasing repaired products to customers.
• Collecting the customer information and registering the product.
• Liaise with the customer and technician regarding the status of product repair.
• Communicate the repair charges to customers.
• Proper documentation and maintenance of a filing system.
• Provide simple test for customers when collecting their product
• Any other tasks as assigned from time to time.

Requirements

• OND Degree, Preferably Male.
• An understanding of electrical problems and their potential Solution
• Good verbal and written communication skills with the ability to build effective 3rd party and colleague relationships
• Good planning and time management skills with the ability to prioritise workload appropriately and meet challenging deadlines
• Teamwork and Problem solving
• Pragmatic and commercially-minded approach to problem-solving;

Application Closing Date
24th November, 2022.