Vodacom is an African mobile communications company providing voice, messaging, data and converged services to around 50 million active customers. From our roots in South Africa, we have grown our operations to include networks in Tanzania, the Democratic Republic of Congo ('DRC'), Mozambique and Lesotho.
Vodacom is majority owned by Vodafone, one of the world's largest mobile communications companies by revenue. We're listed on the JSE Limited and our head office is in Johannesburg, South Africa.
Vodacom Business Nigeria is recruiting to fill the vacant position of:
Job Title: Regional Account Manager
Department: VGE Africa
Location: Lagos
Reporting to: VGE Outbound Head
Employment Type: Permanent
Key Roles / Qualifications
- To manage the global customer relationship for Africa HQ accounts specifically IT / ITES / BPO organizations in Africa;
- Build Relationship with the Key Buying centre in South Africa to influence deals globally;
- Drive profitable revenue growth;
- Deliver the best in class customer experience to our customers; and
- Increased market share from integrated product, service, mobile solution offerings, and fixed data product, etc.
- Must have technical / professional qualifications: MBA and Engineering background
- Sales and cross functional work Experience of more than 12-15 years
- Strong Leadership Skills
- Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable
- Preferably worked with IT/ ITES/ BPO organizations
Key Accountabilities
- Deliver Revenue growth target in line with the DB
- Create opportunities for participation in Large deals with IT / ITES
- C - Level Customer stakeholder engagement and escalation contact for all customer experience
- Engagement with various stakeholders to deliver the VGE revenue growth for USA market
- Create Sell-through opportunities with focus on products as IPVPN, Hosting, UC, Hosted Contact Centre, etc
Knowledge:
- Experience in managing global sales team and a track record of global accounts/ enterprise solution selling
- Experience in complex change management and operating in a matrix, fast moving and technical environment.
- Experience in working in multi-cultural environment (lived and worked abroad) ability to manage an international and distributed team.
- The candidate should be Mandarin speaking and can interact with the Chinese outbound customers to drive business with Chinese companies.
Skills:
- Sound Treasury skills
- Team player
- Strong influence and relationship management skills
- Customer centric
- Strong communication and decision making skills - ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments
Application Closing Date
28th February, 2015.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected]