Aquarian Consult Limited- a twenty first century (21st) Century blue-chip organization committed to providing Strategic Business Solutions that will add value and create wealth for clients.
Aquarian Consult is recruiting to fill the position of:
Job Title: Head of Operations Mfb
Job Code: AJ06-001
Location: Lagos
Job Description
- The Banking Operations Manager reports to the Chief Executive Officer and he/she is responsible for supporting the Business /front-end function by providing oversight for general back-office banking operations for the institution.
- As a core member of the team, the Banking Operations Head will be responsible for establishing and managing the Banking Services function, procedures, and controls to deliver the bank's financial services in a way that is risk-reducing, efficient & scalable, customer-service oriented, and in line with the bank's methodologies, delivery channels strategies, and overall business goals.
Key Task
- Responsible for the bank's operations
- Staff Supervision, discipline and control
- Cash management
- Accounts reconciliation
- Introduce and implement effective systems, policies, structures and resources to support the growth of the institution and ensure adherence to the same
- Serve as the Operations Lead for the bank's core banking system implementation, aligning system configuration with operational processes and policies
- Develop and manage a team of well-trained, focused and motivated Banking Services staff
- Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities
- Define and implement new policies and procedures for Banking Services in support of product development / refinement or upon introduction of new technologies and delivery channels
- Analyze operational risks, procedures, work flow and controls on an ongoing basis for continual improvement of operational systems
- Safeguard customer data and protect against fraud through management of authorization levels and access rights
- Develop and maintain sufficient business continuity plans to ensure service delivery in the event of minor to major incidences & escalation of service exceptions as needed.
Key Competencies Required
- Candidates should have strong business acumen, good analytical skills and an appreciable Finance and Planning capability.
Other Qualification
- Excellent Leadership abilities; Quantitative, qualitative and analytical insight; strong written and verbal communication skills; strong client management skills; strong negotiation skills and result orientated.
Qualifications and Experience
- First Degree or HND in Banking, Business Administration, Accounting, Finance or other relevant field.
- Minimum 5 years in banking/finance/microfinance, with at least four years in back office or operational roles - experience of two years or more in a senior management role at the regional or head office level strongly preferred.
- Proficient in MS-Office Suite (especially Excel) - experienced with Core Banking Systems and good understanding of Information System issues and the role of IS in banking operations.
- Project management qualifications (e.g. PMP) are an advantage.
- Knowledge of process analysis and mapping is an advantage.
- Fluency in English is required.
Desired Skills and Experience
Candidate Profile
- Commitment to establishing a successful department and function.
- Strong fit to the bank's desired corporate culture & committed to furthering bank's mission and vision;
- Understands the needs of a start-up, with willingness and ability to perform duties beyond the scope of work;
- Ability to manage multiple priorities, create effective systems and meet tangible business goals from an unstructured, dynamic and empowering environment;
- Proven integrity;
- Strong interpersonal skills and written and oral communication skills;
- Highly attentive to detail with excellent organizational and documentation skills
- Results-oriented, with the ability to drive projects from inception to execution stages
- Demonstrated leadership, networking and collaboration/negotiation skills;
- Ability to build and maintain excellent working relationships within a diverse organizational structure Proven integrity; Strong interpersonal skills and written and oral communication skills;
- Highly attentive to detail with excellent organizational and documentation skills
- Results-oriented, with the ability to drive projects from inception to execution stages
- Demonstrated leadership, networking and collaboration/negotiation skills
- Ability to build and maintain excellent working relationships within a diverse organizational structure.
Application Closing Date
Not Stated.
Method of Application
Qualified candidates should send their CV's and Cover Letter to:
[email protected] using the job code as subject of the email.