Hiband Wireless Limited is a 21st century company, driven to provide our valued customers with current and future IT based solutions in Digital Television, Video Conferencing, IP-based Surveillance Services,Internet Related and Private Network needs, theses services extend to all Government Departmental offices, medium and large enterprises and private individuals.
We are recruiting to fill the position below:
Job Title: Receptionist I & II
Location: Lagos
Responsibilities
- Receives complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enters and adjusts orders, performs proactive selling and marketing of products, and resolves questions and complaints within span of control.
- Handle telephone and personal inquiries from customers and respond to their needs in a cool, courteous and prompt manner.
- Greet customers and interact with them to understand their technological problems.
- Get information across to clients about products, prices and computer maintenance problems.
- Forward complaints and technical requests to the appropriate department.
- Book applicants for training session with the computer training section.
- Maintain and manage a daily record of customers.
- Handle and manage softly the minor complaints and irritants with the customers.
- Educate customers on maintaining their gadgets free from troubles and problems.
- Ensure customer satisfaction at the highest level through effective service and repairs.
Requirements
- Must reside in Lagos or its environs
- OND, HND, B.SC in Social Sciences.
- 2-3 years of relevant work experience.
- 26-30 years of age.
Application Closing Date
28th February, 2015
How To Apply
Interested and qualified candidates should send their CV's to:
[email protected]