Cadrebreed Resource Centre is currently seeking to employ suitably qualified candidate to fill the position of:
Job Title: Customer Service Officer
Location: Lagos
Responsibilities
- To resolve problems that arise from poor service delivery to our customers by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution
- Maintains customer records by updating account information.
- To ensure customer complaints are handled in compliance with the company's guidelines and policies.
- Resolve customer complaints via telephone, electronically or face to face.
- Ensure and provide quality service to both internal and external customers.
- Interact with customers to provide and process information in response to inquiries, concerns and requests about our product and services.
Qualifications and Requirements:
- A minimum of SSCE
- 2 years experience
- Candidate must be hardworking and proactive
Application Closing Date
20th February, 2015.
How to Apply
Interested and qualified candidates should send their CV's to:
[email protected]