B'quins Solution Limited - Our client, a Retail Stores that sells Kiddies wears and collection in Bode Thomas, Surulere, Lagos, is recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Surulere, Lagos
Employment Type: Full-time
Working Days: Mondays to Sunday (a day Off)
Working Hours: Mondays to fridays (9am-8pm) Sunday (12pm-8pm)
Gender: Preferably Females due to Job role
Responsibilities
- Answering questions about a company's products or services.
- Processing orders and transactions.
- Resolving issues
- Delivering information about a company's offerings.
- Providing proactive customer outreach.
- Handling customer complaints.
- Collecting and analyzing customer feedback.
- Greet, communicate with and welcome guests
- Answer all the customers' questions and address their complaints
- Answer all incoming calls, redirect them when needed
- Receive letters, packages and send them to appropriate destination
- Prepare and manage outgoing mail
- Check, sort and forward emails
- Monitor office supplies
- Make supply orders when needed
- Monitor and update records and files
- Monitor and log office expenses and costs
Qualifications
Salary
N30,000 -N40,000 monthly open for negotiation.
Application Closing Date
27th November, 2022.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/483950/customer-care-representatives-at-a-retail-stores-b.html