Customer Service Representative at Hinge Consulting Firm

Posted on Fri 18th Nov, 2022 - www.hotnigerianjobs.com --- (0 comments)

Hinge Consulting Firm is a steadily advancing business Development firm focused on a multi-tiered approach on business consulting, career development, human resourcing and ICT services

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Position Details

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.

Salary
N80,000 - N120,000 monthly.

Application Closing Date
31st December, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.