Customer Care / Till Operation Officer at Soul Food Restaurant

Soul Food Restaurant is a full-fledged organization with the goal of creating food that appeals to the African heart both in taste and in portion.

We are recruiting to fill the position below:

Job Title: Customer Care / Till Operation Officer

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a Till Operations Officer to manage all transactions with customers accurately and efficiently.
• Your responsibilities include receiving payments and issuing receipts, keeping track of all cash & credit transactions while also managing online order placements.
• To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

• Manage transactions with customers using cash registers, cash management point.
• Manage online order placement from customers.
• Collect payments whether in cash or POS or transfer.
• Issue receipts, refunds or change.
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the restaurant.

Requirements

• Candidates should possess a Bachelor's Degree qualification with at least 3 years work experience.
• Work experience as a Till operator, Restaurant Cashier or in a similar role in a restaurant enviroment
• Basic PC knowledge.
• Familiarity with electronic equipment, like cash register and POS.
• Good math skills.
• Strong communication and time management skills.
• Customer satisfaction-oriented.

Application Closing Date
30th November, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.