Billing Support Engineer at a Telecommunication Company - Lorache Consulting Limited (Abuja & Lagos)

Lorache Consulting Limited - Our client, a Telecommunication Company, is currently recruiting suitable candidates to fill the position below:

Job Title: Billing Support Engineer

Locations: Abuja and Lagos
Employment Type: Full-time
Role Category: Operations, Automation, Teecom Billing Domain

Position Details

• Support on work allocation (shifts, rotas)
• Support changes carried out by interface applications ikeCRM, Provisioning, PCRF, OCSand Reporting.
• Provide support to Customer Operations team, Internal Users,Revenue Assurance and Business needs
• Provide end to end L2/L3 support for billing appication modules (Billing Platform for 4G LTE platform
• Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
• Responsible for driving down the incidents, problem, trouble tickets, service request trends,
• Analysis of Events / Renewals/ Service/System in error, provide work around solutions
• Accountable for meeting & improving SLA & KPIs for their application suite.

Qualifications

• Graduate / Post-graduate qualification
• Working experience on Rating, Billing, Invoicing,4G LTE, broadband services, FTH, WTTH.
• 4 - 6 Years of experience in Telecom Billing and Strong in handling backend.

Requirements:

• Unix / Shell Scripting / SQL / My SQL / ORACLE and VoLTE)
• Configurations, Automations, Smal Development, backend fixes.
• Billing Support Engineer -Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise
• Functional Area: IT Software - Application Programming,Operations & Maintenance systems.
• Expert in Operational criticality ike Backup & restoration, Fraud handing, Revenue sensitive
• Overall knowledge of the E2E application, systems & solution for their application suite.
• Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL / ORACLE query Billing Solutions, IT Applications).

Application Closing Date
30th November, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.