Verification and Compliance Officer at U-Connect Human Resource Limited

We are a leading provider of HR Services: Founded in 2004, we are a Human resource consulting company with head office in Lekki peninsula, Lagos. We are a proud Nigerian operation offering local support and services in the area of Human resource solutions with service offerings that include world-class personnel outsourcing, e-recruitment, headhunting, training and development, quality management solutions, outplacements, verification, computer-based pre-assessment, and competency testing as well as Business process outsourcing.

We are recruiting to fill the position below:

Job Title: Verification and Compliance Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• The compliance unit is responsible for delivering on all facets of documentation, onboarding, verification, investigation and compliance processes for U-Connect’s clients

Key Responsibilities

• Oversee the entire operations of the Verification & Documentation Unit.
• Receive all background check briefs from clients.
• Draft a process flow for task execution in the department
• Ensure all checks are processed to meet deadlines
• Run discreet checks on in-house employees
• Conduct and oversee professional certificate verification
• Conduct criminal record check
• Make sure all files are up-to-date and safely kept
• Ensure cost is greatly minimized in the department
• Grow/increase client base
• Send timely reports on all projects carried out
• Develop and implement strategies for effective verification that will ensure that U-Connect’s clients has the required resources to meet current and future needs.
• Ensure that all processes and timelines are adhered to, in order to meet clients’ needs and demands.
• Continually provide top class Verification Services to U- Connect’s clients.
• Facilitate the on-boarding and seamless integration of new staff into the system.
• Established selection criteria/requirement for the vacant positions for all positions of all of U-Connect’s clients.
• Manage all Valued Added Services for all accounts as well as the Management strategy for the year.
• Ensure to Liaise with all the clients on a periodic basis to ensure business retention and growth.
• Provide advisory to clients when required.
• Ensure activities meet with and integrate with organizational requirements for Quality, Management, Health & Safety, Legal Requirement, environmental policies and general duty of care.
• Makes sales pitches and presentations to win deals and contracts on behalf of U- Connect.
• Have a network of contacts in organisations so as to generate pipelines of business for U-Connect.
• Ensure you visit at least 10 viable clients each week for business development.
• Preparation of Proposal and presentation slides for clients.

Customer Relationship Management

• Manage relationships with clients and ensure our services exceeds all their expectations.
• Ensure that all service requirements are met as agreed in the SLA

Requirement and Qualification

• Diploma / Degree in Criminology or Business-related course from recognized institution will be an added advantage.
• 3 - 5 year experience.
• Experience of carrying out background checks.
• Experience in investigation of financial fraud cases will be an advantage.
• Excellent communication, interpersonal, analytical and investigation skills.
• High level of integrity.
• Should have investigative and persuasive skills
• Should have knowledge of recovery best practices and approach
• Effective in communication and reporting.

Application Closing Date
30th November, 2022.